If you are waiting on your order, we want to assure you that we are doing our best. We are at full production and at full staff. We are working through your orders in the order they came in.
We are also making progress in reorganizing our work space. When it is finished we should increase our efficiency and production. Our next step is to add another laser to our mix.
We still have a few bugs on our site. We try to clean them up as we find them. Also I am having customers complain with troubles loading items into their cart. Called my IT guy on that and here is his reply. “Chrome and Edge are not compatible with E-commerce software. Microsoft chose to not us Java and Chrome collects so much data that carts are bogged down. He recommends Firefox or Internet Explorer.
Here’s our Summer and Fall Show Schedule for 2015. Stop by our booth to see our latest products. We have some new some stuff coming out and we are always ready to work on custom orders for you.
July 19-22 Philadelphia Git Show, Booth #734
August 1-3 Biloxi Gift Show Booth #306
September 16-19 Las Vegas Souvenior Show, booth #1875
October 15-18 Chicago Jewelery Show, Booth (TBA) retail/wholesale
November 3-6 IGES Sevierville Souvenir Show Booth #2505
My employees are worthy of a pay increase, Therefore, July 1st we will be adjusting our wholesale prices upward 2-5%. All orders placed June 30 or before will be at the old pricing no matter the shipping date.
We continue to design and manufacture some great souvenirs. You will now find that Oklahoma and Texas have their own pages. If you like what you see, order off the web or give us a call. We can make some for you. We can even customize it to match a special event.
I will be setting up in the temporaries in Minneapolis this weekend. Hope to restock some of our folks up North and show of a few new items.
We updated our home page today. It shows off a new cross we designed and we also added a new category of key chains. We called them Charming Key Chains but still looking for a better term. Naming lines and products is always a challenge for us.
May God’s Peace be with you, David
May the joy of this Christmas Season be in your life as we recall again the words of the Angels, “Glory to God in the Highest and Peace on Earth”. In spite of conflict around the world and the turmoil in our lives, we can find true joy and peace in the gift that was laid in a manger.
We appreciate your patience the last 2 months. We have been overwhelmed with orders. We have a few projects that we are trying to follow up on but for the most part we are back to shipping in 48 hours.
We are taking steps to avoid repeating the same problem. We are adding an extra engraving machine and we are also starting to train another designer. We will also double the size of our inventory room and add more work space.
This won’t happen overnight as our main focus will still be devolving quality products and delivering them in timely fashion.
We have good news for you. Our website is secure and working properly. We have upgraded a number of issues to counter the all the hacking that has been going on. We are now several steps ahead of them and plan to keep ahead!